Privacy Policy

The General Consultant – Privacy Policy

The General Consultant – 15020034 Canada Inc. (“we,” “our,” or “us”) respects the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our website www.thegeneralconsultant.ca/www.thegeneralconsultant.com, and the rights you have concerning your personal data. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Your name, address, phone number, email address, and any other information you provide when contacting us via our website or email.
  • Technical Data: Information such as your IP address, browser type, device information, and cookies related to your use of the website.
  • Service Data: Any information provided by you when inquiring about or requesting services, including details about your project or service needs.

2. How We Collect Information

We collect information through:

  • Direct Interaction: When you fill out forms, contact us, subscribe to our communications, or otherwise interact with our website.
  • Automated Technologies: Through cookies, server logs, and other tracking technologies that capture data as you navigate our website.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Service Provision: To respond to your inquiries, provide the services you request, and manage your account.
  • Communication: To send you updates, newsletters, or service-related announcements (with your consent where required).
  • Website Optimization: To monitor and enhance our website’s performance, functionality, and security.
  • Legal Obligations: To comply with any applicable laws or regulations, including tax, contractual, or data protection laws.

4. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: When you provide your consent to collect and use your personal data.
  • Performance of a Contract: To provide the services you have requested.
  • Legal Obligation: To comply with legal requirements.
  • Legitimate Interest: For our legitimate business interests, such as improving our services, provided this does not override your rights and freedoms.

5. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your personal data with trusted third parties under these circumstances:

  • Service Providers: With trusted partners who assist in operating our website, conducting our business, or serving you, provided they agree to keep your information confidential and comply with applicable data protection laws.
  • Legal Requirements: If required by law, regulation, or legal process, including requests from public authorities to meet national security or law enforcement requirements.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition, your personal information may be transferred as part of the transaction.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. Once this period expires, we will securely delete or anonymize your data. Specific retention periods may vary depending on the nature of the information and any applicable legal or regulatory requirements.

7. Your Rights

Under Canadian law and GDPR (if applicable), you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You may ask us to correct or update any inaccurate or incomplete information.
  • Right to Erasure (“Right to be Forgotten”): Subject to certain exceptions (such as legal obligations), you may request that we delete your personal information.
  • Right to Restrict Processing: In certain circumstances, you have the right to limit the way we process your personal data.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within 30 days.

8. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Utilizing Secure Sockets Layer (SSL) technology to encrypt data during transmission.
  • Access Controls: Limiting access to personal data to authorized personnel only.
  • Security Monitoring: Regularly monitoring our systems for potential vulnerabilities and threats.

Please note that while we take reasonable measures to secure your information, no method of transmission over the internet or method of electronic storage is completely secure.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and gather information about website traffic. You may configure your browser to refuse cookies or alert you when cookies are sent. However, please note that some features of our website may not function properly without cookies.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure that your information receives an adequate level of protection in compliance with applicable laws, including GDPR.

12. Children’s Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to delete such information promptly.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

ACCEPTANCE OF TERMS

By approving our estimate, you acknowledge that you have read, understood, and agreed to this Construction Services Agreement, including our Terms & Conditions and Privacy Notice.

If you have any questions, please contact us at admin@thegeneralconsultant.ca.